Finnish Customer Service

Are you an optimistic and service-minded person? Do you have a wonderful energy and attitude to life? You’d love to be part of influencing the world with our “aim high & dream big” spirit? - Then this is the job you definitely should apply for!

We are now looking for a sunny personality to our Customer Happiness Team. Someone who genuinely loves helping others, especially our #aimntribe, and is driven by developing and delivering a world-class customer experience.

Things, you should love to do during the day: 

• Deliver a world-class customer experience by answering questions about our products, brand, company and policies in a wonderful and positive way.
• Manage messages in all our communication channels such as email, live chat and social media.
• Share our values by communicating with our #aimntribe.
• Enter relevant data in our systems.
• Process orders, returns and other administrative tasks.
• Maintain close communication with our team and assign the right information to the right person.
• Perform all tasks with a happy & positive attitude.

Experience is not everything, but for this role we are specifically looking for a person with experience in customer service and the following qualities:

• Fluent in writing and speaking Finnish, Swedish and English.
• Great communication skills, while maintaining a positive tone.
• Positive attitude.
• Solution-oriented.
• Organized and independent.
• Team player and unpretentious in the face of change.
• Be able to work under high pressure and high tempo.
• Eye for details and willingness to give "the little extra".
• Have empathy and patience.
• Time management skills.
• Driven by developing and delivering a world-class customer experience.
• Basic data experience, navigation, fast typing speed.

If you’d like to be this new sunny personality in our aim’n fam and push our brand forward while making a difference by spreading positivity - then this is your opportunity! 

Be part of a fast-growing brand with a strong vision, where you can work with motivated people and be encouraged to aim high & dream big in all parts of life! :) 

We want to fill this position immediately, so we’d love to hear and read from you!